Quick Configure: Event Ingestion
4 CREDITS
What you get:
BMC will perform the following in one environment:
- Conduct a workshop to gather requirements
- Prepare Solution Design Document
- Map incoming event attributes to BHOM
- Create an event class for the new integration
- Assist Customer with configuring source monitoring tool to send events
- Create normalization policies for new events
- Configure out of the box event views and dashboards
- Prepare Construction Document
- Prepare Test Strategy and System Test Plan
- Assist Customer with functional testing
Customer will be responsible for:
- Conducting functional testing
- Configuring source monitoring tool to send events to BHOM
- Providing subject matter expert with access to the source monitoring tool
Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:
- Solution Design Document
- Construction Document
- Test Strategy and System Test Plan
Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.
Pre-requisites:
- BHOM must already be onboarded and configured for user access
- Firewall ports must be open between monitoring environment and BHOM
- Source monitoring tool must be able to run scripts, commands, or REST API in order to export events
Additional information:
- Estimated Duration: 4 days
- In-scope Product: BMC Helix Monitor
- Service Type: Deployment
- Availability: Active
- Success Service Code: EVNT_INCO_001
- Date Last Updated: 9/17/2021