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BMC

AIOps solutions from BMC apply machine learning and predictive capabilities across IT operations and DevOps environments for real-time, enterprise-wide observability, insights, and automated remediation.

Tame technology intelligently

Complex IT environments and new deployment technologies are challenging I&O teams to balance stability with speed and agility. Take a proactive, AIOps-fueled approach to managing today’s data volume, variety, and velocity.

AIOps solutions and tools from BMC provide visibility and generate proactive insights across the entire application structure, from cloud to data center to mainframe:

  • Monitor activities in real time
  • See and respond to issues before they affect the business
  • Free up IT personnel to focus on higher-value projects
  • Jumpstart productivity and boost innovation capabilities
Tame Technology Intelligently

Improve performance and user satisfaction across the enterprise with BMC AIOps solutions

Reduce event noise automatically

Automated Event Noise Reduction

Consolidate data sources from across the enterprise in a unified, actionable view. Use artficial intelligence (AI)/machine learning (ML)-driven predictive analytics to:

  • Identify operational issues quickly
  • 20% saved in work hours due to automated remediations

Featured products

  • BMC Helix Operations Management with AIOps: Award-winning service-centric monitoring, advanced event management, and AI/ML-based root cause isolation to reduce MTTR and improve agility
  • BMC AMI Ops: AI-powered mainframe observability suite with actionable intelligence, embedded expertise, and simplified management

Intelligently detect anomalies and outliers

Intelligent Anomaly  Detection

Built-in anomaly detection triggers events and notifications based on metrics. With the insights gained, you can:

  • 80% reduction in worker effort spent on manual incident management
  • 15% faster MTTR with Root Cause Isolation
  • Increase service availability

Featured products

Manage and control events automatically

Automated Event Management

Use AI- and ML-driven event management to help you:

  • Manage and control events and service impacts
  • Perform event analytics

Featured products

  • BMC Helix Operations Management with AIOps: Award-winning service-centric monitoring, advanced event management, and ML-based root cause isolation to reduce MTTR and improve agility
  • BMC AMI Ops: AI-powered mainframe observability suite with actionable intelligence, embedded expertise, and simplified management

Obtain service-centric root cause

Service Centric Probable Cause Analysis

Advanced analysis of aggregated data across infrastructure and applications enables you to:

  • Faster Root Cause Analysis (RCA) led to lower MTTR by 50% within 6 months
  • Continuously optimize resource management and identify container risk in over-subscribed environments
  • Improve resource and container efficiency with pod recommendations and intelligent “what-if” planning

Featured products

Getting started with AIOps is easy

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Evolve and Stay Competitive with AIOps

Evolve and stay competitive with AIOps

Organizations must embrace intelligent, tech-enabled systems across every facet of the business to thrive during seismic changes—in short, become an Autonomous Digital Enterprise.

Our AIOps solutions support your journey to becoming an Autonomous Digital Enterprise, with efficiencies and service gains that translate into:

  • Excellent customer experience
  • Quick, high-quality product and service delivery
  • Cost savings
  • Innovation opportunities
  • Employee collaboration and productivity