In competitive and fast-changing markets, operators must meet every customer expectation, from presenting a single face across services, to responding quickly to changing needs and delivering reliable, no-excuses service. With improved customer operations, decision-making, service assurance and responsiveness, operators can ensure the best possible customer experience.
Intelligent service assurance addresses the needs of zero touch operations and an autonomous network.
BMC Helix for CSP provides:
- A zero-touch network operations center (NOC)
- Comprehensive out-of-the-box functionality built from the ground up
- SID-compliant dynamic service modeling
- Open API-model integrations