Application
Updated: Aug-24-2023
Snow Software for Helix ITSM with accurate CMDB
Snow for BMC Helix enables organizations to leverage Software Asset Management (SAM) intelligence created in Snow by automatically populating the CMDB with cleansed and normalized data.
Snow Software for Helix ITSM with accurate CMDB
Snow for BMC Helix enables organizations to leverage Software Asset Management (SAM) intelligence created in Snow by automatically populating the CMDB with cleansed and normalized data.
Key Features
- Accurate inventory of assets
- Consistent naming of hardware and software products to improve the value of the CMDB
- Automatic population of databases
- Removes manual input errors and dramatically reduces the time to create and maintain IT asset information
- Improved user satisfaction
- Accelerates problem resolution of user issues
- Technology Intelligence brought into ITSM
- Integrating license availability, enables smarter self service processes, facilitates decision making across the business
- Ease of use
- Provides a single pane of glass view for all assets