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Integration Template

Version 20.08

Updated: Jan-27-2021

Release Notes

Integrate with AWS Support by using Helix iPaaS, powered by Jitterbit

The AWS Support connector provides an interface for creating an AWS Support connection, the foundation for generating instances of AWS Support activities. These activities, once configured, interact with AWS Support through the connection.

Integrate with AWS Support by using Helix iPaaS, powered by Jitterbit

The AWS Support connector provides an interface for creating an AWS Support connection, the foundation for generating instances of AWS Support activities. These activities, once configured, interact with AWS Support through the connection.

Key Features

Use the connector to perform the following actions:

  • Configure the connector to create an authenticated AWS Support connection by entering credentials.
  • Configure associated AWS Support activities that interact with the connection to be used either as a source to provide data within an operation or as a target to consume data within an operation.
  • Use the connector activities to create, describe, and resolve cases, add communications to a case, and describe services.

Licensing Information

Please contact your BMC representative for licensing the solution.

Supporting Documentation

BMC Documentation

Product Version Requirements/Compatibility

BMC Helix iPaaS - 20.08 and later