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Quick Configure: Log Analytics

INACTIVE

This Service configures reading, parsing, and ingesting system and application logs. It includes knowledge transfer for performing root cause analysis using BMC Helix Log Analytics.

What you get:

BMC will perform the following in one environment:

  • Conduct a workshop to gather requirements
  • Prepare Solution Design Document
  • Download and install Logstash* on a local server
  • Configure Logstash to accept data from Filebeat* and Winlogbeat* and forward to BMC Helix Operations Management
  • Configure Logstash to structure up to three log types
  • Download, install, and configure Winlogbeat and/or Filebeat on up to five servers to be monitored
  • Configure Winlogbeat and/or Filebeat to monitor up to three logs per server and send the data to Logstash
  • Create up to three Log Analytics dashboards
  • Prepare Test Strategy and System Test Plan
  • Prepare Construction Document
  • Assist Customer with functional testing

Customer will be responsible for:

  • Providing access and privileges on servers for the deployment of Logstash, Winlogbeat, and Filebeat
  • Providing a service account with privileges required for log monitoring
  • Conducting functional testing
Delivery Options Success Credits Required
Standard Delivery* 7
Country-Specific Staffing* 10

 

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

  • Solution Design Document
  • Construction Document
  • Test Strategy and System Test Plan

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

  • BHOM must already be onboarded and configured for user access
  • Firewall ports must be open between monitoring environment and BHOM
  • Customer to provide a privileged service account for log monitoring

Additional information:

  • Estimated Duration: 4 days
  • In-scope Product: BMC Helix Monitor
  • Service Type: Deployment
  • Availability: Inactive
  • Success Service Code: MONI_LOGA_002_ONSHORE, MONI_LOGA_002_OFFSHORE
  • Date Last Updated: 2/8/2024
*Definitions

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