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BMC Helix for HR Service Management 23.x: Fundamentals Concepts (WBT)

BMC Helix for HR Service Management enables HR leaders to manage, automate, and scale service delivery. It provides innovative services and core features to deliver an exceptional employee experience.

The course introduces BMC Helix for HR Service Management, its core capabilities, and the roles involved. The course explains various solutions provided by HR Service Management such as HR Portal, Onboarding Solution, Offboarding Solution, and Alumni Service Center. The course will navigate you through the applications and guides to raise the requests. Also, the course also briefs about the process of configuring various solutions offered by HR Service Management.

Major release:

BMC Helix Business Workflows 23.x

Good for:


Course Delivery:

Web Based Training (WBT) | 1 時間

Course Modules

  • BMC Helix for HR Service Management Overview
    • Introduction to BMC Helix for HR Service Management
    • Core capabilities of HR Service Management solutions
    • Introduction of various solutions of HR Service Management
      • HR Portal
      • Onboarding Solution
      • Offboarding Solution
      • Alumni Service Center
  • Overview of HR Portal
    • Introduction to HR Portal
    • Navigating through the HR Portal
    • Raise a request in the HR Portal
  • Overview of Onboarding Solution
    • Introduction to Onboarding Solutions
      • Onboarding Portal
      • New Hire Portal
    • Features of the Onboarding Portal and New Hire Portal
    • Raising an onboarding request
    • Working with onboarding requests
  • Overview of Offboarding Solution
    • Introduction to the Offboarding Solution
    • Benefits of the Offboarding solution
    • Workflow of the Offboarding solution
    • Raising a Voluntary Separation Request
    • Raising a voluntary separation request by using the catalog service item