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BMC

BMC Helix Digital Workplace Advanced 20.x: Fundamentals Administering

BMC Helix Digital Workplace offers two applications, Digital Workplace and Digital Workplace Catalog. BMC Digital Workplace is a self-service application for business users to connect with IT and HR anywhere, anytime, on any device. Employees can use any supported mobile device or desktop browser for self-service, to enter trouble tickets, and to contact IT. With BMC Digital Workplace Advanced, employees can monitor the status of services and schedule appointments to meet with IT.

This instructor-led course provides students with the information and hands-on lab exercises they need to begin configuring and administering BMC Digital Workplace for the Advanced license.

Note: The BMC Digital Workplace Catalog concepts applicable for the Advanced product license are covered in the following courses:

  • BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering – Part 1 (WBT)
  • BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering – Part 2
  • BMC Helix Digital Workplace Advanced 20.x: Fundamentals Catalog Administering – Part 3
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Major release:

BMC Helix Digital Workplace 20.x

Good for:

Administrators

Course Delivery:

Instructor Led | 16 時間

Course Modules

  • Configuring BMC Digital Workplace
    • Verify and enable google map licenses
    • Configure multitenancy
    • Managing BMC Digital Workplace Subtenants as Super Administrator
    • Updating Attachment Settings for Service Requests