icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

BMC AR System 22.x: Fundamentals Administering - Part 2

BMC Action Request (AR) System provides the foundation for BMC Helix ITSM. It enables you to automate business processes without learning a programming language or using complex development tools. In this course, you learn how to administer AR System 22.x. You will understand the tasks of an AR System administrator, from managing user access to maintaining an application.

This course will help you dive into deeper concepts and technical aspects of AR System. It also provides students with the information and hands-on lab exercises for administering AR System. This course combines classroom instruction with laboratory exercises to guide students through the basic concepts of the BMC AR System. Students will develop skills in product administration.

Major release:

BMC Helix ITSM 22.x

Good for:

Administrators, Developers

Course Delivery:

SPT | 24 時間

Course Modules

  • Administration
    • Explain the role of an AR System administrator
    • Understand Centralized Configuration
    • Navigate the AR System Server Group Console
    • Configure basic Mid Tier Settings using the Mid Tier Configuration tool
    • Setting the AR System user preference form
    • Setting user preferences in the Mid Tier
  • Managing Data
    • Understanding Audit and Archive of Data
    • Understanding Indexing of Data
    • Understanding how to Import and Export Data