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BMC Helix Dashboards 21.x: Fundamentals Designing for Service Management
BMC Helix Dashboards is a service on the BMC Helix Portal that can be used to create interactive dashboards for your environment. It can be accessed from BMC Helix Portal and is available for SaaS as well as On-premises customers.
BMC Helix Dashboards uses Grafana as the underlying solution and enables you to customize the dashboards in multiple ways to gain valuable insights into your environment. It offers unified reporting and gives you a consolidated view of data from applications across your environment. You can easily create, export, and share interactive dashboards with users within or outside your environment.
This course is applicable to all the BMC Helix Dashboards designers and administrators who will be guided through the step-by-step process of designing various complex dashboards. Some advanced concepts like Drill through functionality, fetching data from Join forms, multi-query based panels will be explained. They will also look at scheduling reports in detail. Additionally, they will obtain insights on troubleshooting the most common issues observed during designing new dashboards or modifying existing ones.
Major release:
BMC Helix ITSM 21.x
Recommended Prerequisites:
Good for:
Administrators
Course Delivery:
Instructor-Led Training (ILT) | 24 時間
Course Modules
Introduction to BMC Helix Dashboards
Exploring Dashboards
Building Dashboards
Designing Dashboards Based on SQL Queries
Building Advanced Dashboards
Troubleshooting in BMC Helix Dashboards
Course Modules
Introduction to BMC Helix Dashboards
Exploring Dashboards
Building Dashboards
Designing Dashboards Based on SQL Queries
Building Advanced Dashboards
Troubleshooting in BMC Helix Dashboards