icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown

Control-M Self-Service and Batch Impact Manager Deployment Service


This Service installs and configures the Control-M Self-Service (SLS) and Control-M Batch Impact Manager (BIM) modules in a Control-M non-production environment to minimize the risk of Service Level Agreement (SLA) violations for business-critical applications and give business users real-time, contextual information about business services.

What you get:

BMC will perform the following in one environment:

  • Review Customer’s architecture needs for the Control-M SLS and Control-M BIM modules
  • Analyze Customer’s existing processes and existing workflows and provide recommendations on how they can improve their processes within Control-M using Control-M SLS and Control-M BIM modules
  • Install Control-M SLS and Control-M BIM modules
  • Configure one Control-M BIM service and one Control-M SLS service
  • Validate build
  • Conduct hand-off session 

Customer will be responsible for:

  • Providing access to their internal domain expert resources, such as schedulers, application developers, and automation beneficiaries, on the agreed start date
  • Providing the necessary technical resources for the installation and configuration, such as infrastructure and network administrators, on the agreed start date

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

  • Construction Document

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.


Customer must:

  • Have an existing installed and configured Control-M for Distributed Systems
  • View the Control-M Batch Impact Manager and Control-M Self-Service overview videos

Additional information:

  • Estimated Duration: 16 Days
  • In-scope Product: Control-M
  • Service Type: Deployment
  • Availability: Active
  • Success Service Code: CTLM_SSBM_001
  • Date Last Updated: 06/26/2023

Related Resources:

Improve product skill and expertise with:

Self-service options:

Additional BMC Services:

As part of your ongoing adoption and extension of BMC capabilities and solutions, the following services complement this one:

Getting started is easy

Service Highlights..