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Itaú Unibanco transforms banking with new digital services enabled by BMC


largest bank in the world




of accounts opened digitally

Video: Latin America’s Largest Bank Leverages Control-M to Launch new Digital-First Banking Services (1:34)

Hear how Itaú Unibanco applies BMC’s Digital Business Automation strategy to grow its business.

Find out more about how Itaú Unibanco uses Control-M:

Itau Unibanco helps ensure the global economy with BMC. (1:35) ›

Business Challenge

Itaú Unibanco is the largest financial conglomerate in the Southern Hemisphere and the tenth largest bank in the world. It has over 94,000 employees, 4,000 branches and 46,000 ATMs serving a global customer base. Over the last decade, significant advances in mobile technologies have led to increased consumer demand for new digital-first banking services. Itaú’s production and IT process teams are embracing this need by transforming their systems and applications with automation to be more efficient, ultimately delivering powerful new client experiences.

BMC Solution

Control-M is the bank’s primary digital business automation platform, processing over 14 million jobs per month and automating diverse batch application workloads for transactions in retail locations, through ATMs, online and on mobile devices.

Business Impact

Itaú Unibanco is leading the industry with the new client-centric banking services it’s rolling out. The bank now opens almost 10% of its new accounts directly through its mobile application.

“Control-M is a very important tool that we have. If Control-M stops, the bank stops.”

— Leandro Araujo, Head of Production & IT Process, Itaú Unibanco

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