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Access to a BMC Global Services Delivery Consultant

4+ CREDITS

A remote Global Services Delivery (GSD)* consultant will assist Customer with BMC solution deployment or configuration for up to 25 Days

What you get:

Under Customer’s direction, BMC will perform activities like the following:

  • Deploy or configure BMC solutions
  • Conduct testing
  • Address configuration issues

Customer may select the number of days from the table below:

Number of Days Success Credits Required
11 days
4
25 days
9

 

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

  • The parties understand and agree that BMC will not be responsible for any specified or implied deliverables resulting from these Consulting Services. A report or email may however be communicated to Customer to present the status of the Services (“Status Report”).

Completion Criteria: BMC will have completed these Consulting Services when the allotted period of time has been reached or when Customer has indicated they no longer need assistance, whichever occurs first.

Pre-requisites:

  • Customer to identify required area of BMC expertise

Additional information:

  • Estimated Duration: 11 - 25 consecutive business days
  • In-scope Products: BMC Helix Business Workflows, BMC Helix Capacity Optimization, BMC Helix Chatbot, BMC Helix Client Management, BMC Helix Cloud Security, BMC Helix Digital Workplace, BMC Helix Discovery, BMC Helix ITSM, BMC Helix Knowledge Management by ComAround, BMC Helix Monitor, BMC Helix Optimize, BMC Helix Platform, BMC Helix Remediate, BMC Helix Vulnerability Management
  • Service Type: Deployment
  • Availability: Active
  • Success Service Code:
    • 11 Days - BGSD_CONS11_001
    • 25 Days - BGSD_CONS25_001
  • Date Last Updated: 11/27/2023
*Definitions

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