Head of End User Services Division
European Space Agency
Head of End User Services Division, European Space Agency
Marco Bocciarelli serves as Head of the End User Services Division at the European Space Agency (ESA), a role he has held since 2019. He has worked at the organization since 1998, starting as a Resource Controller. Most recently, Bocciarelli was a Corporate Business Process Manager at ESA. Before joining the organization, he spent nearly a decade at Thales Group as a Project Controller for ARTEMIS and SICRAL Projects within the Thales Alenia Space division. Bocciarelli earned a Masterʼs degree in Economics from Sapienza University of Rome. Marco Bocciarelli also speaks French, Italian and Swedish.
Chief Information Officer, BetaNXT
Dennis Cetnarowski is the Chief Information Officer of BetaNXT with more than 25 years of IT experience in the financial services industry.
Dennis is responsible for overseeing the company’s Information and Technology operational requirements. He has deep expertise in many aspects of technology including server virtualization, cloud services, application management, software engineering, performance and capacity management, networks, storage, business continuity planning, disaster recovery, data center management, information security, risk and compliance, and employee talent and skillset management.
Additionally, Dennis is responsible for the transformation of the technology operations to ensure the most cost efficient, modern and open platform is meeting evolving business requirements.
Dennis has a B.S. in Information Technology, A.A.S in Computer Networking, Security Industry Institute(SII) Graduate of SIFMA/The Wharton School, and a volunteer Firefighter/AEMT/Training Officer in his local town.
Head of GSO Delivery Tools IoT
Head of GSO Delivery Tools IoT, Ericsson
I am a mechanical engineer with 20 years’ work experience as a senior manager, manager, consultant, key account manager, sales engineer and service coordinator in both Swedish and international companies. My personality is characterized by an open and trustworthy manner, good social skills and professionalism. I am a responsible person, have good ability to see possible solutions and I deliver results. I am a generalist who can see both the details and the strategic perspective and I enjoy a role where I can impact the business for the better. As a leader, I have the ability to create functional groups, get different parties working together, inspire confidence and empower people to reach their full potential.
Specialties: IoT, Leadership, Management, Software development, Portfolio Management, Smart metering, AMI & AMR systems and field activities linked to such implementations, Project managment, Business and IT Develpoment and Organisation management.
Chief Information Security and IT Risk Officer
Allied Irish Bank
Chief Information Security and IT Risk Officer, Allied Irish Bank
Nicola O’Connor is AIB’s Chief Information Security and IT Risk Officer, a role in which she is responsible for ensuring the integrity of both information and systems, while also defining the strategy to future proof the organisation. Nicola is an experienced executive, previously holding a number of senior management positions in AIB including Head of Support & Control. Prior to this she commenced her career in Intel, where she held a number of technical roles. She holds a BSc in Computer Engineering from UCC.
CIO, Balfour Beatty
Jon Ozanne is the Chief Information Officer at Balfour Beatty and is responsible for the UK IT, cyber and digital teams. Since joining Balfour Beatty in April 2015, Jon has reimagined the IT function which is now seen as the delivery engine of digital transformation.
Prior to joining Balfour Beatty, Jon was IT Director for Qinetiq Plc where he delivered a transformation of the IT operating and resource model. Jon is an active people leader with a passion for technology and a relentless focus to drive culture change and digital transformation for the benefit of the business.
Chief Technology and Information Officer
Colombia Telecomunicaciones S.A. ESP BIC (Telefónica Colombia)
Chief Technology and Information Officer, Colombia Telecomunicaciones S.A. ESP BIC (Telefónica Colombia)
Senior tech executive performing different roles in multinational organizations for over 25 years. Agile at scale and automation based digital transformation sponsor, reaching increased organization velocity, efficiency and customer satisfaction. Leader of massive business projects to streamline and simplify core processes through new technologies. Comprehensive experience in tech, finance, operations and planning, centered in performance improvement. Recognized for building high motivated and skilled teams in complex environments, achieving challenging goals.
Director, IT Business Systems
Wegmans Food Markets
Director, IT Business Systems, Wegmans Food Markets
Mark Rausch has been involved with Operations & Infrastructure Management, Software Development, Project Management and Business Analysis for over 30 years. He is currently the Director of IT Business Services, where he leads teams which manage ITSM and Identity Management tools in support of IT’s objectives. Mark holds certifications from the Project Management Institute (PMI) as a Project Management Professional and the International Institute of Business Analysis as a Certified Business Analysis Professional (CBAP).
General Manager, Andean Region, Colombia, Ecuador and Peru
Ricardo Rodríguez Vásquez
General Manager, Andean Region, Colombia, Ecuador and Peru, SONDA
During 25+ years I have enjoyed leading business Units and companies in the Technology and communications industries to help transform teams, companies and business in Colombia and Multi Countries
I have had the privilege of collaborating alongside talented and respected professionals at Compaq, HP and Hewlett Packard Enterprise as Managing Director and Business Manager. We have enjoyed working together with our customers and partners to meet their challenges, pursue growth opportunities and transform their business.
My areas of expertise include balanced capacities for strategic planning and execution, Sales Management, channels development, implementation of new business models, accelerate growth, increase market share, achieving operational excellence and strengthen relationships with senior executives and public agents.
Group IT Operations Director
Group IT Operations Director, Vodafone
Since 2019, Pedro is responsible for the IT Operations and Data Centres of European Markets, and he also manages the Technology centres which is a growing team of nearly 15,000 employees across multiple locations.
Pedro joined Vodafone in 2015 as the CIO for Vodafone UK where he led the IT and Digital transformation that positioned Vodafone UK as a leading example of a digital organisation.
Previously, Pedro was the CIO of Oi, the largest telecom in Brazil and the CIO at Portugal Telecom (now Altice Portugal) for 8 years. He also worked in McKinsey for 5 years and at Procter & Gamble for 5 years.
Bernd Schwenk has 27 years of experience in various roles in the IT industry. He joined ADVA Optical Networking SE in 2002 as Vice President Information Technology. In 2016 he moved into the CIO position at ADVA.
During his time at ADVA, he built a global IT organization and transformed the role of IT from a traditional setup into modern service organization. Together with other business departments he’s driving IT innovation projects to transform ADVA into a digital enterprise. During his time, he completed several IT projects integrating acquired companies. His role includes responsibilities of cyber security, enterprise architecture, cloud solutions (SaaS, IaaS), management information system and IT infrastructure.
Senior Vice President, Business Operations
Senior Vice President, Business Operations, Mastercard
Kimberly Simon is senior vice president, Business Operations for the Processing business of Mastercard Technology. In this role, she is responsible for protecting and standardizing the business operations practice for the Americas, SA, MEA, Europe, and Turkey regions. The past 9 months has been heavily focused on the demonetization in India and fueling the profitability of the processing business with customers in India (i.e. Airtel).
Prior to this role, Ms. Simon was senior business leader in the Digital Space leading the Service Management team. She was responsible for the management of the ApplePay and SamsungPay launches and ensured it was executed flawlessly. She also established the first Launch Playbook within Mastercard that has been the model for all launches within Mastercard.
Since joining Mastercard, Ms. Simon has served in various leadership roles. She has more than 18 years of experience in the financial and payments industries including 7 years of experience in settlement and fraud. Before joining Mastercard, Ms. Simon served as a director for Enterprise Rent-a-Car payment department. In this position she was responsible for ACI and settlement for the business. Prior to this position, she held roles as senior software engineer, process engineer, as well as database administrator at Monsanto.
Ms. Simon holds a Bachelor of Science degree in Applied Mathematics, with a minor in Computer Science from Saint Louis University.
General Manager, Technology and Digital Transformation
Victor Manuel Torres Carvajal
General Manager, Technology and Digital Transformation, Coomeva
Industrial and Systems Engineer, with a specialization in Strategic Management and Corporate Finance, as well as several courses, seminars, and diplomas, including one in Digital Transformation and Innovation at MIT. He has over 35 years of experience in Technology Management and has led many technology projects such as Core Changes in Banking, Insurance, E-commerce, and Healthcare. He currently works for Coomeva, a Cooperative Business Group that owns 14 companies, as the Corporate CIO and is also responsible for the Group's Digital Transformation. He serves on various boards and steering committees and has been a teacher and business advisor. Finally, he is a father of two children, Mariana Torres Sanchez and Juan Felipe Torres Sanchez, born of his union with also an Engineer, Diana Cristina Sanchez.
CIO and General Manager, Information Technology, Information, Processes and Operations
José Manuel Valiño Blanco
CIO and General Manager, Information Technology, Information, Processes and Operations, ABANCA
José Manuel Valiño Blanco, General Director of IT, Information, Processes and Operations of ABANCA. He began his career in a Big Four and was part of Europa Management Consulting in Madrid as managing partner. President of META Group Iberia. He was Deputy General Director of Systems at Caixa Galicia and Nova Galicia Banco.
He has held, among others, the positions of president of Hal España (payment systems), president of Softgal (now Indra), president of Softgalnet SoftgalGestion and member of the Board of Directors of the companies Sermepa, Camerfirma, Seglán, Ozona and Banco Etcheverría.
He studied MSC Industrial Engineering at the Polytechnic University of Madrid and completed the Tuck Executive Program at The Tuck School of Business (Darmouth College) Delivering Information Services at Harvard Business School and Reinventing Your Business Strategy at the Massachusetts Institute of Technology.
Head of Division
Bank of England
Head of Division, Bank of England
Results-oriented and dynamic technology Operations / Service Delivery / Service Management leader with a proven work record of enhancing organisations by changing working culture, improving customer service and establishing operational efficiencies.
Recognised for team leadership, IT transformations, service improvement programmes, ITIL process maturity and cost saving proposals for Infrastructure, Operations and Service Management teams.
Expertise in coordinating and delivering global service management (ITSM/ITIL) and operational initiatives using an agile framework and a specialist in outsourcing, transition management and defining outsourced/in-house/hybrid support models for Infrastructure.
Skilled at working with stakeholders, customers and management to prioritise activities and achieve defined project or strategy objectives.