BMC AMI Cloud Vault Configuration Service

What you get:

BMC will perform the following activities for one (1) AMI Cloud Data Implementation in up to three (3) environments (Production, Non-Production, and Disaster Recovery):

• Conduct a project kick off meeting which will include:
  • Scope discussion
  • Outline of high-level plan
  • Explanation of the installation and configuration process
  • Discuss Disaster Recovery considerations
  • Outline the roles and responsibilities to be agreed upon.
• BMC will work in an advisory capacity. Customer is responsible for making all changes.  
• Prepare Solution Design Document and deliver to Customer
• Prepare Acceptance Test Plan and deliver to Customer.
• Assist Customer for up to 5 consecutive business days with user functional testing
• Prepare the Deployment Plan and deliver to Customer.
• Assist and review product installation and configuration in the test instance
• Provide performance review of backup windows and recommendations for any changes required

Customer will be responsible for:

• Having a license for the selected BMC product or solution.
• Allocating resources to set up required elements:
  • Linux support
  • Object Storage support
  • Network support.
  • Mainframe z/OS® security support
  • Mainframe z/OS® installation support
  • APF authorization of Load Library
• Raising environment change requests
• Agreeing on timeline and change windows
• Performing user functional testing using the Test Plan
• Maintaining and ensuring back-ups and recovery files
• Planning for Data Consistency (I.e FlashCopy)
• Planning for Data Immutability
• Planning for Data Replication between Main and DR site
• Having an LPAR running supported versions of z/OS® on z/OS® compatible hardware 
• Providing a PC capable of using FTP to transfer the installation file, IND$FILE or other capability, with standard web browser, and JavaScript enabled 
• Providing a TCP/IP port, AT-TLS for a secured HTTPS connection to web browser 
• Providing secured ZFS directory space for the disk database 

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• Solution Design Document
• Acceptance Test Plan
• Deployment Plan

Project Milestone:

The following milestones are established between the Customer and BMC. Once BMC has reached a milestone, the BMC project manager will issue a milestone completion letter to Customer.

Milestone 1: Upon completion of all workshops and delivery of the Solution Design Document, Acceptance Test Plan, and Solution Validation Plan.

Milestone 2: Upon completion of building and configuration of all environments. Ensure the management server and agent are up and running.

Milestone 3: Upon completion of build and testing of all environments. Confirming system readiness, replacing old functionalities, and setting up/verifying recovery mechanisms. Delivery of the Construction Document.

Milestone 4: Upon completion of Stand-Alone Restore validation.

Completion Criteria: BMC will have completed the Service when the in-scope Service have been completed and the Deliverables have been reviewed in accordance with the Terms of Use and delivered to the customer Project Manager.

Trademark Footer Statement: z/OS and IBM are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both.

Pre-requisites:

• Customer will download the latest GA version of BMC AMI product on their system

Additional information:

• Estimated Duration: 4-8 weeks
  
• In-scope Product: BMC AMI Cloud Vault
• Service Type: Advisory & Planning
• Availability: Active
• Success Service Code: IZOT_CLVA_002
• Date Last Updated: 03/08/2025