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Intelligent knowledge powering the next level of enterprise service

BMC Helix Knowledge Management enables Customer Service and Support organizations to create excellent agent and customer experience by building and sharing knowledge across channels. Take advantage of the benefits:

  • Automate and empower customer support with intelligent knowledge
  • Solve problems faster
  • Handle increased volumes in multiple languages
  • Lower organizational costs
  • Deliver excellent customer experience

BMC helps customers run and reinvent their businesses to succeed in new and better ways.

  • Barry
  • SAP
  • O2
  • Itau
  • DISA

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