icon_CloudMgmt icon_DollarSign icon_Globe icon_ITAuto icon_ITOps icon_ITSMgmt icon_Mainframe icon_MyIT icon_Ribbon icon_Star icon_User icon_Users icon_VideoPlay icon_Workload icon_caution icon_close s-chevronLeft s-chevronRight s-chevronThinRight s-chevronThinRight s-chevronThinLeft s-chevronThinLeft s-trophy s-chevronDown
BMC

Sign up for the on-Demand Webinar“Contribute to Customer Success and Productivity”

All fields are required except where noted.

By registering for this offer you are confirming that you have read and agreed to BMC’s Privacy Policy.

Deliver a Better Experience with Self-Service Knowledge in Context

Supporting your customer is about more than just responding to requests for assistance—it should be a total engagement strategy designed to meet their need for knowledge in the context of use, in their own environment, throughout their experience.

View this webinar to learn how you can:

  • Shift knowledge earlier in the customer experience to reduce customer effort
  • Capture and leverage resolutions of open incidents to improve self-service resources
  • Measure the relative value of self-service, community, and agent assist engagements

BMC helps customers run and reinvent their businesses to succeed in new and better ways.

  • Barry
  • SAP
  • O2
  • Itau
  • DISA

Ready to start a conversation? Talk to a BMC Expert