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TrueSight Infrastructure Management brings together enterprise-class monitoring, event management, and operational analytics data, giving IT teams a centralized, 360-degree view of the health and performance of their IT infrastructure.
Event Management: A Catalyst for Retail Success
Event Management: A Catalyst for Retail Success

See how one TrueSight customer transformed their event management to keep shelves stocked and sales fast

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Enable greater efficiency when you move from the traditional bottom-up approach to IT infrastructure management

  • Enterprise monitoring and event management – Detect, analyze, and act on events impacting the business
  • IT operations analytics – Use behavioral learning and log analytics to reduce MTTR
  • Broad and deep coverage – Out-of-the-box coverage for key technology vendors, and customizable integrations via APIs, SDKs, scripts, and Sentry Monitoring Studio
  • ITSM integration – Integrate TrueSight with Remedy Service Management for automated ticket creation, enrichment, and routing
  • Cloud-ready – Monitor the health and performance of IT infrastructure and application resources across a multi-cloud environment

Experience cloud-ready IT infrastructure management

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Use the power of analytics to proactively manage your multi-cloud infrastructure

Get a bird’s eye view of your IT infrastructure

Monitoring and event management

Define and perform telemetry from the end user perspective to solve business problems, rather than blindly reacting to state changes in infrastructure components. TrueSight empowers you to troubleshoot the root cause of degraded application performance by diving into underlying infrastructure metrics, events, and logs.

  • Reduce event volume by decreasing event noise through analytics
  • Decrease false alarms by up to 90%
  • Lower MTTR (mean time to repair) by up to 75%
  • Warn IT when a metric is trending out-of-band, up to 3 hours before a baseline is breached, with predictive analytics
  • Resolve 40% more incidents automatically

Reduce event noise through dynamic baselining

Behavioral Learning

TrueSight uses patented self-learning, self-configuring analytics that automatically discover and learn the behavioral and performance trends for monitored infrastructure and application components. Understanding their relationships over time better identifies normal and abnormal behavior rather than relying on static thresholds that don’t reflect business reality.

  • See events only when there is significant abnormal behavior and reliably predict potential problems
  • Detect events that might otherwise be missed by traditional static thresholds
  • Pinpoint and prioritize your most critical business issues—regardless of source—significantly streamlining subsequent event and impact management efforts

Uncover underlying evidence

Probable Cause Analysis

TrueSight Infrastructure uses machine learning to continuously correlate millions of data points collected from every monitored application component and automatically identifies a small number of potential causes. Applying intelligent filtering and leveraging service relationships further reduces the list and ranks them according to their likely contribution to the problem being diagnosed.

  • Automatically collect detailed diagnostic data across data sources to accelerate problem diagnosis
  • Get visibility into problems as they develop, allowing you to diagnose intermittent performance issues on-demand
  • Define custom diagnostics for KPIs and trigger actions to collect additional input and initiate automated workflows, such as checking for recent changes recorded in your change management system
  • Use probable cause analysis as a spring-board for further root cause analysis by launching directly into log analytics within the context of the event being explored

Accelerate root cause analysis

Log Analytics

TrueSight IT Data Analytics enriches infrastructure and application management with actionable intelligence by correlating IT operations data such as metrics, event, and log data to identify root causes faster.

  • Consolidates and connects unstructured data from operating systems, applications, storage, network devices, and machine-generated anomalies in a single view
  • Automates cross-domain collection for continuous and real-time collection of all relevant data
  • Collects data with agent and agentless options and automatically collects log and other machine data, such as events, anomalies, and change records
  • Facilitates rapid deployment with policy-based configurations that use collection profiles for log files and other sources of data


Getting started with TrueSight Infrastructure Management is easy