BMC Compuware ISPW Migration Service: Large Base System

What you get:

BMC will perform the following:

• Conduct a project kick off meeting which will include:
  • Scope discussion
  • Outline of high-level plan
  • Explanation of the migration process
• Provide a project schedule covering each step of the migration project lifecycle
• Capture of historical changes during the process
• Assess Customer’s current SCM solution
• Prepare architecture and configuration
• Prepare Solution Design Document and deliver to Customer
• Prepare Project Schedule and deliver to Customer
• Prepare Test Strategy and Plan
• Assist Customer for up to 20 consecutive business days with user functional testing
• Prepare the Construction Document
• Prepare the Deployment Plan
• Implement and configure BMC Compuware ISPW in the test instance
• Migrate up to 100 pilot applications within a BMC Compuware ISPW test instance
• Migrate current applications, metadata, and historical changes to ISPW in the Production instance to include:
  • Up to 400,000 components
  • Up to 8 translation application language processes
• Perform up to 10 consecutive business days of migration post-deployment assistance

Customer will be responsible for

• Providing access and privileges for BMC staff to include:
  • Current SCM solution
  • BMC Compuware ISPW Administration access
• Allocating resources to set up network and system programmer elements required 
• Raising environment change requests
• Agreeing on timescales and change windows
• Performing user functional testing using the Test Strategy and Plan
• Maintaining and ensuring back-ups and recovery files
• Providing remote access to the mainframe via one of the following:
  • Virtual Private Network (VPN)
  • Virtual Desktop Interface (VDI)
  • Customer provided laptop
• Having an LPAR running supported versions of z/OS^® on z/OS^® compatible hardware 
• Providing a PC capable of using FTP to transfer the installation file, IND$FILE or other capability, with standard web browser, and JavaScript enabled 
• Providing a TCP/IP port, AT-TLS for a secured HTTPS connection to web browser 
• Providing secured ZFS directory space for the disk database 
• Providing resources who have the ability to APF-authorize load library

Deliverables: Using BMC’s standard methodology and templates, the following Deliverables are in scope for this project and will be delivered:

• Project Schedule
• Project Status Report
• Solution Design Document
• Test Strategy and Plan
• Construction Document
• Deployment Plan

Project Milestones: The following milestones are established between the Customer and BMC. Once BMC has reached a milestone, the BMC project manager will issue a milestone completion letter to Customer.

• Milestone 1: Upon delivery of the Solution Design Document
• Milestone 2: Upon completion of the product validation in the test environment
• Milestone 3: Upon delivery of the project completion letter

Completion Criteria: BMC will have completed these Consulting Services when the in-scope Consulting Services have been completed and the Deliverables have been delivered to the Customer Project Manager.

Pre-requisites:

• Customer will install the latest GA version of BMC Compuware ISPW on their system

Additional information:

• Estimated Duration: 7 to 10 months
• In-scope Product: BMC Compuware ISPW
• Service Type: Deployment
• Availability: Active
• Success Service Code: BMSS_ISPL_001
• Date Last Updated: 07/07/2022