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Start your free trial of next gen Remedy: BMC Helix ITSM

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Looking for Remedy Service Management?

Experience 354% ROI with the next generation in service management—BMC Helix. Get the rich out-of-the-box and industry-leading IT service management capabilities you’ve come to appreciate from BMC, plus:

  • Predictive, intelligent service management across multi-cloud environments
  • A modern, persona-based UI to open and resolve tickets
  • An agent experience transformed with intelligent, proactive processes
  • Data-rich reports and graphs for insight into all aspects of service management
  • Your free trial environment never expires.Add content here.

Quirónsalud doubles customer satisfaction with BMC Helix ITSM

Spain’s leading healthcare services provider improved service desk efficiency, end-user productivity, and customer satisfaction when then implemented BMC Helix ITSM.

  • 2X better NPS
  • 20% increase in first-call resolution
  • 30% reduction in resolution time
“If you can dream it, you can build it on [BMC Helix ITSM]. When you buy their product, there is so much more in that box than what you think.” — Systems Administrator, Education