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A key component of BMC’s innovative digital workplace solution set, MyIT delivers a simple, context-aware interface that provides a customized experience to employees to maximize their productivity.
Mission: Launch a Digital Workplace
Increase employee productivity and engagement with a digital workplace initiative

Employees crave the same smart, social, on-demand experiences at work that they enjoy in their personal lives. Enterprise organizations that rise to the occasion to meet employee expectations stand to win big.

Download "Mission: Launch a Digital Workplace"  ›

Discuss your digital workplace options

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4 ways to improve business agility and employee productivity

Fewer calls to the IT and HR help desk

Self-service empowers employees to get answers to questions and solve problems themselves. It lowers service desk costs by reducing calls to the service desk which reduces staffing requirements and leads to higher service quality.

Modern self-service usually reduces help desk call volume by 33%. Through a virtual agent, employees can easily interact with IT and subject-matter experts via chat.

  • Employees can access rich media content to help improve understanding
  • Employees collaborate on answers to basic questions
  • Employees get in-app notifications when systems are down

One-stop shop for all the products and services employees need to do their work

Whether employees require IT, HR, facilities or other business goods and services, they’ll find it all in one service catalog. With a few taps, they can order a new computer or get the latest mobile travel app.

On the back-end, licenses and entitlements are managed with drag-and-drop ease. Ratings, reviews and sharing among peers help drive adoption. Routine requests to the service desk drop as employees shop for themselves.

  • Eliminate catalog sprawl by consolidating portals on a unified platform
  • Reduce shadow IT by providing employees with the latest productivity tools
  • Track usage, performance, and costs

Manage a digital workplace without borders.

More businesses are switching to so-called smart offices, where static desks and work spaces become hot desks, which are dynamically assigned on a first-come basis. As a result, real estate costs drop as office space is maximized.

  • Empower facilities managers to run any office environment around the world from a central location
  • Reduce downtime and keep productivity high by giving employees the ability to assign themselves a desk at any time
  • Retain today’s employees by offering them a modern, flexible work place

Map an easy path for employees.

From welcoming new employees to the company, to rolling out new perks, to enacting retirement benefits, MyIT provides a simple, icon-driven way to help employers and employees engage and efficiently interact.

  • Intuitive, icon-driven onboarding
  • Consolidated catalog for one-stop destination
  • Accessible across devices from mobile to PC