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Capacity management is the practice of planning, managing, and optimizing IT infrastructure resource utilization so application performance is high and infrastructure cost is low. It’s a balancing act of cost vs. performance that requires insight into the current and future usage of compute, storage, and network resources.
Market Guide for Capacity Management
Gartner Market Guide for Capacity Management Tools


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Leader in contact center software increases server density by over 40% to significantly cut costs

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    +40% increase

    in server density

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    service agents supported

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    9 months

    to full payback

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