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Forrester: The Total Economic Impact of BMC Remedy 9

Learn how four organizations achieved 304% ROI with Remedy 9 in the cloud

Forrester Consulting recently analyzed the cost savings and business benefits seen by four organizations who switched from an on-premises version of Remedy to Remedy 9 in the cloud. Their recent report, The Total Economic Impact of BMC Remedy 9, reveals the results, including:

  • 304% positive ROI over 3 years
  • 7 month payback period
  • 30% better service desk productivity, saving $1.1M
  • $875K savings in improved end-user productivity
  • Net present value (NPV) of $1,763,526

Read the full report to learn how these organizations are maximizing their ITSM investment by choosing Remedy 9 for unprecedented value and results.

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