Central Technology Services (CTS) provides operational and IT support for the 13 affiliate community banks of Missouri-based Central Bancompany. Despite dealing with a highly complex IT environment that encompasses IBM® z/OS®, IBM® CICS®, IBM® DB2®, IBM® WebSphere MQ®, and Linux platforms, CTS maintains 24x7 availability, ensures on-time delivery of data to mainframes each day, and adheres to all applicable regulatory requirements.
CTS relies on MainView as a central point of control to monitor and manage multiple mainframe computing environments. Control-M offers single-point automation and management of job scheduling across disparate systems to ensure that batch processes are completed within the batch window.
The BMC solutions enable CTS to maintain high availability and optimize resource utilization for maximum value. Integration between the solutions permits rapid detection and notification of batch issues. Working together, the solutions improve reliability and contain costs by increasing staff productivity and optimizing mainframe utilization.
“BMC does a good job of taking care of customers. When we call with a problem, we get help right away…And BMC’s continued investment in developing the solutions assures us that we’ve picked the right partner.”— Jerry Kolb, Manager of Systems and Operations, CTS